I have a washing machine again!  Thanks to Miele for working with me the way they did.  I know of no other appliance company that offers this level of customer service, consistently, as they do.  As they have over the years.  I have a $50 wedding ring and a grainy, 15-year-old t.v.  I clip coupons and buy milk by the case to save 10%.  But this Mercedes of washing machines is definitely worth every penny (many, many pennies).